Customer services
It is important for us to give every customer the highest service level possible. Do you have a question about placing an order or about an order you’ve already placed? We will help you as fast and as good as we can. We think that’s the fastest way to make everyone happy. The most common questions are answered below. Can’t find your question there? Don’t hesitate to contact us and we will answer your questions on work days within a few hours.
How to pay
We have an automated connection with the payment services below. The secure payment provider Multisafepay processes the payments. We regularly review the safety of our platform to make sure you don’t have to worry. Also we don’t store any payment details since safety is our highest concern.
PayPal
PayPal is a safe and quick option to make payments online. Easily log in to your PayPal account and click ”accept” to make the payment!
Visa
You can pay via Visa which is easy and fast. Your Visa payment will be processed by Paypal and you do not need a Paypal account to pay with your Visa card. We will not store your payment information.
MasterCard
You can pay via Mqstercard which is easy and fast. Your Mastercard payment will be processed by Paypal and you do not need a Paypal account to pay with your Visa card. We will not store your payment information.